Privacy

Privacy Policy

Netshrinks LLC — Effective Date:

Netshrinks LLC ("Netshrinks," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our services, websites, applications, and SMS messaging (collectively, the "Services").

1. Scope

This Policy applies to information we process in connection with the Services. It does not apply to third-party websites or services that we do not control.

2. Information We Collect

  • Identifiers & Contact Information: name, phone number, email address, organization details.
  • Communications Data: SMS message content, delivery confirmations, and reply data (e.g., HELP or STOP).
  • Usage & Technical Data: device type, browser, IP address, carrier, timestamps, and log data.
  • Account & Support Data: preferences, settings, and information provided to customer support.

3. Sources of Information

We collect information directly from you, automatically through your use of the Services, and from service providers (such as SMS delivery partners) acting on our behalf.

4. SMS Messaging & Verbal Opt-In

Netshrinks LLC collects SMS consent verbally at our physical locations or over the phone. When a customer is registered for the first time, they are asked to provide a mobile phone number and whether they would like to opt in to receive SMS-based notifications.

During the verbal opt-in process, customers are informed that:

  • Message and data rates may apply
  • Message frequency may vary
  • They may text HELP for support or more information
  • They may text STOP at any time to unsubscribe

Customers are also informed that their mobile phone number will not be sold, rented, or shared with third parties for marketing or promotional purposes.

Additional details are available in our SMS Terms & Conditions and Privacy Policy.

5. How We Use Information

  • Provide, maintain, and improve the Services
  • Send SMS notifications, alerts, reminders, and support communications
  • Authenticate users and protect against fraud and abuse
  • Respond to inquiries and provide customer support
  • Comply with legal obligations and enforce our terms

We do not sell personal information or share it with third parties for their own marketing or promotional purposes.

7. Sharing of Information

  • Service Providers: vendors providing hosting, messaging, analytics, or support services under contractual confidentiality obligations.
  • Legal & Compliance: disclosures required by law or to protect rights, safety, and security.
  • Business Transfers: as part of a merger, acquisition, or asset sale, subject to appropriate safeguards.

8. Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system, however, can be guaranteed to be completely secure.

10. Your Choices & Rights

  • SMS Opt-Out: Text STOP to +1 (480) 757-0359 to stop messages; text HELP for assistance.
  • Access, Correction, Deletion: Request access to, correction of, or deletion of your information by contacting us.
  • Privacy Rights: Additional rights may apply based on your jurisdiction.

11. Cookies & Similar Technologies

We use cookies and similar technologies to operate and improve our website. You may control cookies through your browser settings.

12. International Data Transfers

Where applicable, we implement appropriate safeguards for cross-border data transfers in accordance with applicable laws.

13. Children’s Privacy

Our Services are not directed to individuals under 18 years of age. If we learn that we have collected personal information from a minor, we will take appropriate action.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted with an updated effective date.

15. Contact Us