Privacy

Privacy Policy

Netshrinks LLC — Effective Date:

Netshrinks LLC ("Netshrinks," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our services, websites, applications, and SMS messaging (collectively, the "Services").

1. Scope

This Policy applies to information we process in connection with the Services. It does not cover third-party sites or services that we do not control.

2. Information We Collect

  • Identifiers & Contact Information: name, phone number, email address, organization details.
  • Communications Data: message content you send to us, SMS delivery status, and reply data (e.g., HELP/STOP).
  • Usage & Technical Data: device and browser information, IP address, carrier, timestamps, diagnostics, and log data.
  • Account & Support Data: preferences, settings, and information you provide to support.

3. Sources of Information

We collect information directly from you, automatically through your use of the Services, and from service providers (e.g., SMS delivery partners) acting on our behalf.

4. How We Use Information

  • Provide, maintain, and improve the Services
  • Send SMS notifications, alerts, reminders, and support communications
  • Authenticate, prevent fraud, and ensure security and integrity
  • Respond to inquiries and provide customer support
  • Comply with legal obligations and enforce our terms

We do not sell personal information or share it with third parties for their own marketing purposes.

6. Sharing of Information

We may share information with:

  • Service Providers: vendors that process data for us (e.g., messaging carriers, hosting, analytics) under contracts that limit their use of the data.
  • Legal & Compliance: authorities or others as required by law or to protect rights, safety, and security.
  • Business Transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

7. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and purpose of processing.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.

9. Your Choices & Rights

  • SMS Opt-Out: Text STOP to +1 (480) 757-0359 to stop receiving messages; text HELP for assistance.
  • Access, Correction, Deletion: You can request access to or deletion of your information, or ask us to correct inaccuracies, by contacting us.
  • Do Not Track/Opt-Out Signals: We honor applicable global privacy control signals where required.

If you are a resident of certain jurisdictions (e.g., EU/EEA, UK, California), you may have additional rights under local laws.

10. Cookies & Similar Technologies

We may use cookies and similar technologies to operate and improve our website. You can manage cookie preferences through your browser settings.

11. International Data Transfers

Where applicable, we use appropriate safeguards for cross-border data transfers, such as standard contractual clauses or equivalent mechanisms.

12. Children’s Privacy

Our Services are not directed to children under 18. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.

14. Contact Us

If you have questions or requests regarding this Policy, please contact us: